A hybrid financial performance evaluation model for wealth management banks following the global financial crisis

    Shun-Chiao Chang Info
    Pei-Hsuan Tsai Info
DOI: https://doi.org/10.3846/20294913.2014.986771

Abstract

The study constructs a hybrid approach to financial performance evaluation for wealth management (WM) banks affected by the global financial crisis from the middle of 2007 into 2008 utilizing an analytic hierarchy process (AHP) and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR). Five aspects of multi-criteria group decision making including service, performance, professionalism, risk control, and consumers’ confidence (SPPRC) reveal that consumers’ confidence, risk control and service are the top three key factors for Taiwan’s seven main WM banks in evaluating the performance of banking managers.

First published online: 09 Jul 2015

Keywords:

wealth management, global financial crisis, performance evaluation, AHP, VIKOR, SPPRC

How to Cite

Chang, S.-C., & Tsai, P.-H. (2016). A hybrid financial performance evaluation model for wealth management banks following the global financial crisis. Technological and Economic Development of Economy, 22(1), 21-46. https://doi.org/10.3846/20294913.2014.986771

Share

Published in Issue
January 19, 2016
Abstract Views
1302

View article in other formats

CrossMark check

CrossMark logo

Published

2016-01-19

Issue

Section

Articles

How to Cite

Chang, S.-C., & Tsai, P.-H. (2016). A hybrid financial performance evaluation model for wealth management banks following the global financial crisis. Technological and Economic Development of Economy, 22(1), 21-46. https://doi.org/10.3846/20294913.2014.986771

Share