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Factors influencing the assessment of airline business continuity decisions in the context of emergencies

Abstract

Air transport is a sector that connects the world in the most unique and safest way, creating huge value for the global economy. Airlines are a key component of this sector. Air disasters, terrorist attacks or a pandemic can bring airlines to the brink of bankruptcy. These emergencies create the need for an airline to have an emergency plan in place to ensure business continuity. Drawing on specific literature, the factors influencing the assessment of airline business continuity decisions are examined in the context of COVID-19. The study seeks to find out what the airlines’ intentions were when making strategic decisions. The study analyses the decisions taken by the airlines in order to achieve business continuity, using a systematic approach, combined with a case study approach, and systematises the factors influencing the evaluation of the decisions. The use of a multi-criteria evaluation approach allowed the solutions to be ranked according to their evaluation results.


Article in Lithuanian.


Oro bendrovių veiklos tęstinumo sprendimų vertinimą lemiantys veiksniai ekstremaliųjų situacijų kontekste


Santrauka


Oro transportas yra sektorius, kuris unikaliu ir saugiausiu būdu jungia pasaulį sukurdamas didžiulę vertę pasaulio ekonomikai. Oro bendrovės yra viena svarbiausių šio sektoriaus sudedamųjų dalių. Aviakatastrofos, teroristiniai išpuoliai ar pandemija gali privesti oro bendroves prie bankrutavimo ribos. Šios ekstremalios situacijos kelia poreikį oro bendrovei turėti planą ekstremaliųjų situacijų metu, siekiant užtikrinti veiklos tęstinumą. Remiantis specialiąja literatūra, nagrinėjami oro bendrovių veiklos tęstinumo sprendimų vertinimą lemiantys veiksniai COVID-19 kontekste. Atliekant tyrimą siekiama išsiaiškinti, kokie buvo oro bendrovių siekiai, priimant strateginius sprendimus. Tyrime, vadovaujantis sisteminiu požiūriu ir kartu pasitelkiant atvejų analizės metodą, analizuojami oro bendrovių aprobuoti sprendimai, siekiant veiklos tęstinumo, sisteminami veiksniai, lemiantys sprendimų vertinimą. Daugiakriterio vertinimo metodo taikymas leido išreitinguoti sprendimus pagal jų vertinimo rezultatus.


Reikšminiai žodžiai: veiklos tęstinumas, veiksniai, ekstremaliosios situacijos, COVID-19, sprendimai, kriterijų sistema, vertinimas.

Keyword : business continuity, factors, emergencies, COVID-19, decisions, criteria system, evaluation

How to Cite
Movsesjan, M., & Jezerskė, Živilė. (2023). Factors influencing the assessment of airline business continuity decisions in the context of emergencies. Mokslas – Lietuvos Ateitis / Science – Future of Lithuania, 15. https://doi.org/10.3846/mla.2023.17713
Published in Issue
Jan 17, 2023
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