Selection of optimal construction service provider: a combined decision framework with hyperbolic fuzzy data
DOI: https://doi.org/10.3846/jcem.2026.26849Abstract
This study introduces an integrated decision-making framework for Construction Service Provider (CSP) selection, addressing limitations in traditional methods that prioritize cost over quality and holistic evaluation. The framework integrates “Hyperbolic Fuzzy Sets (HYFS)” to capture uncertainties in expert opinions, a variance method to weigh expert reliability, the “Logarithmic Percentage Change-driven Objective Weighting (LOPCOW)” method to determine criterion weights, and the “Weighted Aggregated Sum Product Assessment (WASPAS)” algorithm to rank CSPs. A case study involving five construction companies and fifteen criteria was conducted to validate the proposed framework. The framework proposed in the study is able to effectively rank the CSPs, demonstrating practical utility in selecting an optimal CSP considering both qualitative and quantitative factors. Sensitivity analysis showed the framework is robust to changes in criterion weights. It is to be noted that, “Experience”, “Quality of work”, and “Technology and Innovation” emerged as the top three categories of criterions influencing the selection process. The study contributes to the literature by introducing usage of HYFS to CSP selection problem, explicit computation of expert weights based on variance, LOPCOW for criterion weights, and an integrated HYFS-Variance-LOPCOW-WASPAS framework. The study offers a practical tool for stakeholders to move beyond cost-centric bidding, promoting fairness, efficiency, and accountability in project selection and various other decision-making contexts.
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construction service provider, hyperbolic fuzzy sets, LOPCOW, WASPAS, sustainabilityHow to Cite
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Copyright (c) 2026 The Author(s). Published by Vilnius Gediminas Technical University.
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