Vol 13 No 2 (2012)

Published: 2012-04-05

Articles

  • Possible causes inhibiting the purchase of Chinese grocery own brands: a preliminary study

  • Managing maturity in process-based improvement organizations: a perspective of the Romanian companies

  • Rethinking service recovery: a customer empowerment (CE) perspective

  • Regime changes in monetary policy and the Expectation Hypothesis of the term structure in Turkey

  • A comparative analysis of alternative univariate time series models in forecasting Turkish inflation

  • The internationalization of SMEs: an integrative approach

  • Innovative converged service and its adoption, use and diffusion: a holistic approach to diffusion of innovations, combining adoption-diffusion and use-diffusion paradigms

  • Impacts of macroeconomic variables on the stock market index in Poland: new evidence

  • Competitive advantage analysis: a novel method for industrial clusters identification

  • Does TQM support innovation performance in Malaysia's manufacturing industry?