Huang, Wencheng, Yue Zhang, Yifei Xu, Rui Zhang, Minhao Xu, and Yang Wang. “Urban Rail Transit Passenger Service Quality Evaluation Based on the KANO–Entropy–TOPSIS Model: The China Case”. Transport 37, no. 2 (June 7, 2022): 98–109. Accessed April 20, 2024. https://journals.vilniustech.lt/index.php/Transport/article/view/16003.