SKAČKAUSKIENĖ, Ilona; VILKAITĖ-VAITONĖ, Neringa; RAUDELIŪNIENĖ, Jurgita; DAVIDAVIČIENĖ, Vida. A model for measuring passenger loyalty. Transport, [S. l.], v. 31, n. 1, p. 100–107, 2016. DOI: 10.3846/16484142.2015.1094748. Disponível em: https://journals.vilniustech.lt/index.php/Transport/article/view/1375. Acesso em: 15 may. 2025.