KILIBARDA, Milorad; ANDREJIĆ, Milan; POPOVIĆ, Vlado. Research in logistics service quality: a systematic literature review. Transport, [S. l.], v. 35, n. 2, p. 224–235, 2020. DOI: 10.3846/transport.2019.11388. Disponível em: https://journals.vilniustech.lt/index.php/Transport/article/view/11388. Acesso em: 15 may. 2025.