Search Results

Search Results

• Consistency checking of UML business model

  Olegas Vasilecas, Rūta Dubauskaitė, Rok Rupnik

  Abstract 941 | PDF Downloads 708 | DOI https://doi.org/10.3846/13928619.2011.554029

  Page 133-150
  

  2011-03-17

• A model to obtain a SERVPERF scale evaluation of the CRM customer complaints: an application to the 4G telecommunications sector

  Ramón Alberto Carrasco, María Francisca Blasco, Jesús García-Madariaga, Ana Pedreño-Santos, Enrique Herrera-Viedma

  Abstract 2271 | PDF Downloads 2928 | DOI https://doi.org/10.3846/tede.2018.5080

  Page 1606-1629
  

  2018-08-28