WANG, Shih-Yuan. Applying the superior identification group linguistic variable to construct kano model oriented quality function deployment. Technological and Economic Development of Economy, [S. l.], v. 19, n. 1, p. S304-S325, 2014. DOI: 10.3846/20294913.2013.880082. Disponível em: https://journals.vilniustech.lt/index.php/TEDE/article/view/4332. Acesso em: 2 jul. 2025.