UTURYTĖ-VRUBLIAUSKIENĖ, Laura; LINKEVIČIUS, Mantas. Application of customer relationship management systems in Lithuanian mobile telecommunications companies. Mokslas – Lietuvos ateitis / Science – Future of Lithuania, [S. l.], v. 5, n. 1, p. 29–37, 2013. DOI: 10.3846/mla.2013.05. Disponível em: https://journals.vilniustech.lt/index.php/MLA/article/view/3669. Acesso em: 10 may. 2025.