VUKOMANOVIC, Mladen; RADUJKOVIC, Mladen. The balanced scorecard and EFQM working together in a performance management framework in construction industry. Journal of Civil Engineering and Management, [S. l.], v. 19, n. 5, p. 683–695, 2013. DOI: 10.3846/13923730.2013.799090. Disponível em: https://journals.vilniustech.lt/index.php/JCEM/article/view/3902. Acesso em: 2 jun. 2025.