CERIC, Anita. Minimizing communication risk in construction: a Delphi study of the key role of project managers. Journal of Civil Engineering and Management, [S. l.], v. 20, n. 6, p. 829–838, 2014. DOI: 10.3846/13923730.2013.802739. Disponível em: https://journals.vilniustech.lt/index.php/JCEM/article/view/3176. Acesso em: 8 aug. 2025.