VUKOMANOVIC, Mladen; RADUJKOVIC, Mladen; NAHOD, Maja Marija. EFQM excellence model as the TQM model of the construction industry of southeastern Europe. Journal of Civil Engineering and Management, [S. l.], v. 20, n. 1, p. 70–81, 2014. DOI: 10.3846/13923730.2013.843582. Disponível em: https://journals.vilniustech.lt/index.php/JCEM/article/view/3094. Acesso em: 3 aug. 2025.