Search Results

Search Results

• A structural approach to integrating total quality management and knowledge management with supply chain learning

  Siew-Phaik Loke, Alan G. Downe, Murali Sambasivan, Khalizani Khalid

  Abstract 1653 | PDF Downloads 2135 | DOI https://doi.org/10.3846/16111699.2011.620170

  Page 776-800
  

  2012-09-17

• A structural analysis of the EFQM model: an assessment of the mediating role of process management

  Eva Suárez, José L. Roldán, Arturo Calvo-Mora

  Abstract 1608 | PDF Downloads 2900 | DOI https://doi.org/10.3846/16111699.2013.776627

  Page 862-885
  

  2014-11-27

• Application of MCDM approach to evaluate the critical success factors of total quality management in the hospitality industry

  Ahmad Jusoh, Abbas Mardani, Rozeyta Omar, Dalia Štreimikienė, Zainab Khalifah, Ali Sharifara

  Abstract 3923 | PDF Downloads 2558 | DOI https://doi.org/10.3846/jbem.2018.5538

  Page 399-416
  

  2018-10-08

• Application of multiple-criteria decision-making techniques and approaches to evaluating of service quality: a systematic review of the literature

  Abbas Mardani, Ahmad Jusoh, Edmundas Kazimieras Zavadskas, Zainab Khalifah, Khalil Md Nor

  Abstract 2806 | PDF Downloads 2768 | DOI https://doi.org/10.3846/16111699.2015.1095233

  Page 1034-1068
  

  2015-10-26

• The relationship between the boards characteristics and the risk management of the Romanian banking sector

  Mariana Bunea, Vasile Dinu

  Abstract 2749 | PDF Downloads 2247 | DOI https://doi.org/10.3846/jbem.2020.12694

  Page 1248-1268
  

  2020-07-16