Search Results

Search Results

• Determining the purposefulness of new services on the grounds of the results of quantitative analysis

  Rolandas Drejeris, Juozas Bivainis, Živilė Tunčikienė, Eglė Drejerienė

  Abstract 1362 | PDF Downloads 880 | DOI https://doi.org/10.3846/16111699.2013.772917

  Page 791-805
  

  2013-09-23

• Evaluation of composition suitability of the model for new service development

  Ilona Skačkauskienė , Povilas Švogžlys

  Abstract 1566 | PDF Downloads 1562 | SM Downloads 795 | DOI https://doi.org/10.3846/jbem.2021.14589

  Page 847-866
  

  2021-05-14

• Consumer value co-creation in online business: the case of global travel services

  Rasa Smaliukiene, Lai Chi-Shiun, Indre Sizovaite

  Abstract 2983 | PDF Downloads 2691 | DOI https://doi.org/10.3846/16111699.2014.985251

  Page 325-339
  

  2014-12-16

• Model for measuring customer loyalty towards a service provider

  Ilona Skačkauskienė, Neringa Vilkaitė-Vaitonė, Sergej Vojtovic

  Abstract 1689 | PDF Downloads 2657 | DOI https://doi.org/10.3846/16111699.2015.1112829

  Page 1185-1200
  

  2015-12-24

• Evolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agent

  Fernando A. F. Ferreira, Carla S. E. Marques, Melanie M. Reis, Neuza C. M. Q. F. Ferreira, Amali Çipi

  Abstract 1422 | PDF Downloads 1010 | DOI https://doi.org/10.3846/16111699.2013.770790

  Page 18-36
  

  2014-12-16

• The effect of service quality on customer satisfaction in digital age: customer satisfaction based examination of digital CRM

  Demokaan Demirel

  Abstract 10935 | PDF Downloads 8945 | DOI https://doi.org/10.3846/jbem.2022.15328

  Page 507–531
  

  2022-05-12

• Challenges in the implementation of public electronic services: lessons from a regional-based study

  Neuza C. M. Q. F. Ferreira, Fernando A. F. Ferreira, Carla S. E. Marques, Guillermo O. Pérez-Bustamante Ilander, Amali Çipi

  Abstract 1275 | PDF Downloads 1261 | DOI https://doi.org/10.3846/16111699.2014.920718

  Page 962-979
  

  2015-10-26

• Analytical network process based on BOCR analysis as an approach for designing a foreign direct investment policy

  Agnė Šimelytė, Kęstutis Peleckis, Renata Korsakienė

  Abstract 1200 | PDF Downloads 1111 | DOI https://doi.org/10.3846/16111699.2014.976836

  Page 833-852
  

  2014-11-27

• Toward understanding conflicts between customers and employees’ perceptions and expectations: Evidence of Iranian bank

  Ali Asghar Anvary Rostamy

  Abstract 1108 | PDF Downloads 761 | DOI https://doi.org/10.3846/1611-1699.2009.10.241-254

  Page 241-254
  

  2009-09-30

• Model of trust-based cooperative relationships in a supply chain

  Urszula Ryciuk , Joanicjusz Nazarko

  Abstract 3650 | PDF Downloads 2516 | DOI https://doi.org/10.3846/jbem.2020.12829

  Page 1225-1247
  

  2020-07-03

• Determinants of cloud computing adoption by Romanian SMEs in the digital economy

  Violeta Mihaela Dincă , Alina Mihaela Dima , Zoltán Rozsa

  Abstract 4875 | PDF Downloads 3507 | DOI https://doi.org/10.3846/jbem.2019.9856

  Page 798-820
  

  2019-06-20

• Strategien zur transformation von dienstleistungen auf informationstechnologie am beispiel der wirtschaftsprüfer in der Europäischen Union

  Richard Wittsiepe, Romualdas Ginevičius

  Abstract 873 | PDF Downloads 727 | DOI https://doi.org/10.3846/16111699.2003.9636034

  Page 13-20
  

  2003-03-31

• Factors affecting personal customers’ trust in traditional banking: case of the Baltics

  Viktorija Skvarciany, Daiva Jurevičienė

  Abstract 1740 | PDF Downloads 1818 | DOI https://doi.org/10.3846/16111699.2017.1345784

  Page 636–649
  

  2017-07-10

• Variety of shopping modes: theoretical framework, pivotal factors, and managerial implications

  Ignacio Redondo, Jean-Philippe Charron

  Abstract 1362 | PDF Downloads 1401 | DOI https://doi.org/10.3846/jbem.2023.20438

  Page 857–876
  

  2023-12-22