Search Results

Search Results

• The direct and indirect effects of internal enablers on internal integration and business performance

  Emilio Ruzo-Sanmartín , Alaa A. Abousamra , Carmen Otero-Neira , Göran Svensson

  Abstract 1382 | PDF Downloads 1167 | DOI https://doi.org/10.3846/jbem.2023.20115

  Page 633–652
  

  2023-10-18

• Complementary impact of capabilities and brand orientation on SMBs performance

  Anita Ciunova-Shuleska, Christian Nedu Osakwe, Nikolina Palamidovska-Sterjadovska

  Abstract 1131 | PDF Downloads 1037 | DOI https://doi.org/10.3846/16111699.2016.1181101

  Page 1270-1285
  

  2016-12-21

• The effect of service quality on customer satisfaction in digital age: customer satisfaction based examination of digital CRM

  Demokaan Demirel

  Abstract 9695 | PDF Downloads 7898 | DOI https://doi.org/10.3846/jbem.2022.15328

  Page 507–531
  

  2022-05-12

• Exploring the effect of Internet marketing orientation, Learning Orientation and Market Orientation on innovativeness and performance: SME (exporters) perspectives

  Norzalita A. Aziz, Nor Asiah Omar

  Abstract 1635 | PDF Downloads 2002 | DOI https://doi.org/10.3846/16111699.2011.645865

  Page S257-S278
  

  2013-12-24

• Does TQM support innovation performance in Malaysia's manufacturing industry?

  Keng-Boon Ooi, Binshan Lin, Pei-Lee Teh, Alain Yee-Loong Chong

  Abstract 1720 | PDF Downloads 1827 | DOI https://doi.org/10.3846/16111699.2011.620155

  Page 366-393
  

  2012-04-05

• Marketing performance measurement: marketing metrics in Turkish firms

  Gungor Hacioglu, Osman Gök

  Abstract 1517 | PDF Downloads 3445 | DOI https://doi.org/10.3846/16111699.2012.729156

  Page S413-S432
  

  2013-12-24

• The effect of management commitment to service quality on job embeddedness and performance outcomes

  Osman M. Karatepe, Georgiana Karadas

  Abstract 1533 | PDF Downloads 2912 | DOI https://doi.org/10.3846/16111699.2011.620159

  Page 614-636
  

  2012-09-17

• The challenge of banking services development – giving its rightful place to customer satisfaction

  Andreea-Daniela Moraru , Cristina Duhnea , Mihai Mieilă, Silvia Ghiță-Mitrescu , Margareta Ilie , Anda Ileana Necula

  Abstract 1819 | PDF Downloads 1603 | DOI https://doi.org/10.3846/jbem.2022.16442

  Page 626–649
  

  2022-05-12

• New integration of MCDM methods and QFD in the selection of green suppliers

  Morteza Yazdani, Sarfaraz Hashemkhani Zolfani, Edmundas Kazimieras Zavadskas

  Abstract 2219 | PDF Downloads 2320 | DOI https://doi.org/10.3846/16111699.2016.1165282

  Page 1097-1113
  

  2016-12-21

• Key factors for information integration in the supply chain – measurement, technology and information characteristics

  Maciej Szymczak, Urszula Ryciuk, Dorota Leończuk, Wojciech Piotrowicz, Krzysztof Witkowski, Joanicjusz Nazarko, Joanna Jakuszewicz

  Abstract 2851 | PDF Downloads 2022 | DOI https://doi.org/10.3846/jbem.2018.6359

  Page 759-776
  

  2018-12-21

• Small local banks in social media: converting social responsibility into consumer attention and economic outcomes

  Łukasz Kozłowski, Iwa Kuchciak

  Abstract 2395 | PDF Downloads 1304 | DOI https://doi.org/10.3846/jbem.2021.14721

  Page 958-987
  

  2021-06-18

• Customer segmentation in private banking sector using machine learning techniques

  Ion Smeureanu, Gheorghe Ruxanda, Laura Maria Badea

  Abstract 2364 | PDF Downloads 4669 | DOI https://doi.org/10.3846/16111699.2012.749807

  Page 923-939
  

  2013-11-06

• The organizational culture of family firms as a key factor of competitiveness

  Manuel Carlos Vallejo-Martos

  Abstract 1223 | PDF Downloads 1311 | DOI https://doi.org/10.3846/16111699.2011.599407

  Page 451-481
  

  2011-10-04

• An evaluation of vendor managed inventory practices from small and medium indian enterprises

  Lixin Shen, Kannan Govindan, Atul B. Borade, Ali Diabat, Devika Kannan

  Abstract 1191 | PDF Downloads 1754 | DOI https://doi.org/10.3846/16111699.2012.749805

  Page S76-S95
  

  2013-12-24

• Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level

  Fernando A. F. Ferreira, Sérgio P. Santos, Paulo M. M. Rodrigues, Ronald W. Spahr

  Abstract 1331 | PDF Downloads 1169 | DOI https://doi.org/10.3846/16111699.2012.673504

  Page 1-21
  

  2014-03-04