Search Results

Search Results

• Evolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agent

  Fernando A. F. Ferreira, Carla S. E. Marques, Melanie M. Reis, Neuza C. M. Q. F. Ferreira, Amali Çipi

  Abstract 1175 | PDF Downloads 874 | DOI https://doi.org/10.3846/16111699.2013.770790

  Page 18-36
  

  2014-12-16

• Challenges in the implementation of public electronic services: lessons from a regional-based study

  Neuza C. M. Q. F. Ferreira, Fernando A. F. Ferreira, Carla S. E. Marques, Guillermo O. Pérez-Bustamante Ilander, Amali Çipi

  Abstract 1032 | PDF Downloads 1130 | DOI https://doi.org/10.3846/16111699.2014.920718

  Page 962-979
  

  2015-10-26

• How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example

  Fernando A. F. Ferreira, Sérgio P. Santos, Paulo M. M. Santos, Ronald W. Spahr

  Abstract 1276 | PDF Downloads 949 | DOI https://doi.org/10.3846/16111699.2012.701230

  Page 708-728
  

  2014-10-01

• Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level

  Fernando A. F. Ferreira, Sérgio P. Santos, Paulo M. M. Rodrigues, Ronald W. Spahr

  Abstract 1276 | PDF Downloads 1126 | DOI https://doi.org/10.3846/16111699.2012.673504

  Page 1-21
  

  2014-03-04

• Readjusting trade-offs among criteria in internal ratings of credit-scoring: an empirical essay of risk analysis in mortgage loans

  Fernando A. F. Ferreira

  Abstract 1044 | PDF Downloads 754 | DOI https://doi.org/10.3846/16111699.2012.666999

  Page 715-740
  

  2013-09-23

• The impact of continuous training in small and medium enterprises: Lessons from an industrial case analysis

  Guillermo O. Pérez-Bustamante Ilander, Carla S. E. Marques, Marjan S. Jalali, Fernando A. F. Ferreira

  Abstract 1242 | PDF Downloads 1019 | DOI https://doi.org/10.3846/16111699.2014.938359

  Page 234-250
  

  2016-04-08

• Measuring trade-offs among criteria in a balanced scorecard framework: possible contributions from the multiple criteria decision analysis research field

  Fernando A. F. Ferreira

  Abstract 1022 | PDF Downloads 881 | DOI https://doi.org/10.3846/16111699.2011.631744

  Page 433-447
  

  2013-06-27