Search Results

Search Results

• Application of multiple-criteria decision-making techniques and approaches to evaluating of service quality: a systematic review of the literature

  Abbas Mardani, Ahmad Jusoh, Edmundas Kazimieras Zavadskas, Zainab Khalifah, Khalil Md Nor

  Abstract 2806 | PDF Downloads 2768 | DOI https://doi.org/10.3846/16111699.2015.1095233

  Page 1034-1068
  

  2015-10-26

• Application of MCDM approach to evaluate the critical success factors of total quality management in the hospitality industry

  Ahmad Jusoh, Abbas Mardani, Rozeyta Omar, Dalia Štreimikienė, Zainab Khalifah, Ali Sharifara

  Abstract 3923 | PDF Downloads 2558 | DOI https://doi.org/10.3846/jbem.2018.5538

  Page 399-416
  

  2018-10-08

• Proposing a new hierarchical framework for the evaluation of quality management practices: a new combined fuzzy hybrid MCDM approach

  Abbas Mardani, Ahmad Jusoh, Edmundas Kazimieras Zavadskas, Norhayati Zakuan, Alireza Valipour, Mansooreh Kazemilari

  Abstract 1393 | PDF Downloads 1060 | DOI https://doi.org/10.3846/16111699.2015.1061589

  Page 1-16
  

  2016-02-24