Jusoh A, Mardani A, Omar R, Štreimikienė D, Khalifah Z, Sharifara A. Application of MCDM approach to evaluate the critical success factors of total quality management in the hospitality industry. JBEM [Internet]. 2018 Oct. 8 [cited 2025 Jun. 16];19(2):399-416. Available from: https://journals.vilniustech.lt/index.php/JBEM/article/view/5538