TAMOŠIŪNIENĖ, Rima; JASILIONIENĖ, Regina. Customer relationship management as business strategy appliance: Theoretical and practical dimensions. Journal of Business Economics and Management, [S. l.], v. 8, n. 1, p. 69–78, 2007. DOI: 10.3846/16111699.2007.9636154. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/7577. Acesso em: 26 may. 2025.