KORSAKIENĖ, Renata. The innovative approach to relationships with customers. Journal of Business Economics and Management, [S. l.], v. 10, n. 1, p. 53–60, 2009. DOI: 10.3846/1611-1699.2009.10.53-60. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/6218. Acesso em: 19 may. 2025.