LOKE, Siew-Phaik; G. DOWNE, Alan; SAMBASIVAN, Murali; KHALID, Khalizani. A structural approach to integrating total quality management and knowledge management with supply chain learning. Journal of Business Economics and Management, [S. l.], v. 13, n. 4, p. 776–800, 2012. DOI: 10.3846/16111699.2011.620170. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/4427. Acesso em: 18 may. 2025.