RADOSAVLJEVIC, Marija. Assessment of process management maturity in developing countries based on SAW method. Journal of Business Economics and Management, [S. l.], v. 15, n. 4, p. 599–614, 2014. DOI: 10.3846/16111699.2013.815131. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/3034. Acesso em: 26 may. 2025.