FERREIRA, Fernando A. F.; MARQUES, Carla S. E.; REIS, Melanie M.; FERREIRA, Neuza C. M. Q. F.; ÇIPI, Amali. Evolutionary patterns and development prospects for e-government: a Delphi-based approach to perceptions of the administrative agent. Journal of Business Economics and Management, [S. l.], v. 16, n. 1, p. 18–36, 2014. DOI: 10.3846/16111699.2013.770790. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/2701. Acesso em: 18 may. 2025.