ZAMAN GROFF, Maja; SLAPNIČAR, Sergeja; ŠTUMBERGER, Neža. The influence of professional qualification on customer perceptions of accounting services quality and retention decisions. Journal of Business Economics and Management, [S. l.], v. 16, n. 4, p. 753–768, 2015. DOI: 10.3846/16111699.2013.858076. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/2617. Acesso em: 18 may. 2025.