MITSIOU, Dimitra; ZAFIROPOULOS, Kostas. Quantitative study of the causal relationships among the EFQM model 2020 criteria in the Greek public sector context. Journal of Business Economics and Management, [S. l.], v. 25, n. 4, p. 731–750, 2024. DOI: 10.3846/jbem.2024.21788. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/21788. Acesso em: 16 may. 2025.