LI, Chengzhang; JIANG, Minghui; YUAN, Xuchuan. Managing price and service rate in customer-intensive services under social interactions. Journal of Business Economics and Management, [S. l.], v. 20, n. 5, p. 878–896, 2019. DOI: 10.3846/jbem.2019.10452. Disponível em: https://journals.vilniustech.lt/index.php/JBEM/article/view/10452. Acesso em: 18 may. 2025.