(1)
Ferreira, F. A. F.; Santos, S. P.; Santos, P. M. M.; Spahr, R. W. How to Create Indices for Bank Branch Financial Performance Measurement Using MCDA Techniques: An Illustrative Example. JBEM 2014, 15 (4), 708-728. https://doi.org/10.3846/16111699.2012.701230.