MAR IMAN, Abdul Hamid; DOUGLAS, Muhammad Umbugala; ALI, Hishamuddin Mohd. Company’s performance self-assessment (CoPSA) among facilities outsourcing firms in Malaysia: a focus on service delivery. International Journal of Strategic Property Management, [S. l.], v. 19, n. 3, p. 283–296, 2015. DOI: 10.3846/1648715X.2015.1054920. Disponível em: https://journals.vilniustech.lt/index.php/IJSPM/article/view/2127. Acesso em: 25 jun. 2025.