HOU, Huiying; HO, Daniel Chi Wing. Rapport and its managerial implications in FM service outsourcing relationships. International Journal of Strategic Property Management, [S. l.], v. 19, n. 2, p. 137–148, 2015. DOI: 10.3846/1648715X.2015.1033660. Disponível em: https://journals.vilniustech.lt/index.php/IJSPM/article/view/2115. Acesso em: 10 may. 2025.