SHEN, Hsu-Ming; TU, Kung-Jen; CHIANG, Ting-Yi. Establish a customer property service strategy framework. International Journal of Strategic Property Management, [S. l.], v. 25, n. 3, p. 204–215, 2021. DOI: 10.3846/ijspm.2021.14568. Disponível em: https://journals.vilniustech.lt/index.php/IJSPM/article/view/14568. Acesso em: 12 jul. 2025.