Search Results

Search Results

• Assessment of service quality of wholesale construction and finishing materials sales companies: case of Lithuania

  Monika Linkevič , Ieva Meidutė-Kavaliauskienė

  Abstract 490 | PDF Downloads 311 | DOI https://doi.org/10.3846/btp.2025.23626

  Page 422–434
  

  2025-11-28

• The behavioural consequences of perceived service quality: a study of the Indian telecommunication industry

  Deepika Jhamb , Amit Mittal , Pankaj Sharma

  Abstract 1841 | PDF Downloads 1217 | DOI https://doi.org/10.3846/btp.2020.11480

  Page 360-372
  

  2020-05-26

• A pragmatic study on the service gap analysis of an Indian public sector bank

  Rengasamy Nalini, Amudha Ramachandran, Venkatarayareddiar Sujatha, Rengaswamy Radha

  Abstract 1045 | PDF Downloads 1011 | DOI https://doi.org/10.3846/btp.2014.415

  Page 381-389
  

  2014-12-19

• The impact of customer relationship management on finance service development

  Vytautas Sūdžius

  Abstract 914 | PDF Downloads 801 | DOI https://doi.org/10.3846/btp.2007.23

  Page 161-165
  

  2007-09-27

• Service quality analysis of two of the largest retail chains with minimart concept in Indonesia

  Hendy Tannady , Filscha Nurprihatin, Hendy Hartono

  Abstract 1732 | PDF Downloads 1858 | DOI https://doi.org/10.3846/btp.2018.18

  Page 177-185
  

  2018-09-10

• An empirical analysis оn logistics performance and the global competitiveness

  Turkay Yildiz

  Abstract 1388 | PDF Downloads 1294 | DOI https://doi.org/10.3846/btp.2017.001

  Page 1-13
  

  2017-05-03