Search Results

Search Results

• An investigation of the internet generation customer loyalty: an empirical study in Indonesia mobile services

  Syahmardi Yacob , Johannes Johannes, Edward Edward, Urip Sulistiyo , Amirul Mukminin

  Abstract 1621 | PDF Downloads 1081 | DOI https://doi.org/10.3846/btp.2023.17324

  Page 271–281
  

  2023-06-08

• Assessment of service quality of wholesale construction and finishing materials sales companies: case of Lithuania

  Monika Linkevič , Ieva Meidutė-Kavaliauskienė

  Abstract 535 | PDF Downloads 335 | DOI https://doi.org/10.3846/btp.2025.23626

  Page 422–434
  

  2025-11-28

• Analysis of methodological potential for customers‘ loyalty evaluation

  Juozas Bivainis

  Abstract 998 | PDF Downloads 931 | DOI https://doi.org/10.3846/btp.2010.06

  Page 49-60
  

  2010-03-15

• The effect of customer empowerment and customer engagement on marketing performance: the mediating effect of brand community membership

  Anber Abraheem Mohammad

  Abstract 3627 | PDF Downloads 2280 | DOI https://doi.org/10.3846/btp.2020.11617

  Page 30-38
  

  2020-02-04

• Relationship marketing through the prism of customer loyalty

  Juozas Bivainis

  Abstract 1169 | PDF Downloads 757 | DOI https://doi.org/10.3846/btp.2011.36

  Page 348-361
  

  2011-11-30

• E-commerce drivers and barriers and their impact on e-customer loyalty in small and medium-sized enterprises (SMES)

  Ahmad Adnan Al-Tit

  Abstract 9219 | PDF Downloads 3808 | DOI https://doi.org/10.3846/btp.2020.11612

  Page 146-157
  

  2020-03-06

• The role of relationship marketing dimensions in the customer retention

  Renata Žvirelienė, Ilona Bučiūnienė

  Abstract 1257 | PDF Downloads 887 | DOI https://doi.org/10.3846/1648-0627.2008.9.272-280

  Page 272-280
  

  2008-12-22

• An empirical investigation on e-retailer agility, customer satisfaction, commitment and loyalty

  Souvik Roy, Amar Raju, Santanu Mandal

  Abstract 1472 | PDF Downloads 1167 | DOI https://doi.org/10.3846/btp.2017.011

  Page 97-108
  

  2017-08-08

• Linking supply chain management practices to customer relationship management objectives: a proposed framework

  Nourhan Ahmed Saad , Sara Elgazzar, Sonja Mlaker Kac

  Abstract 2737 | PDF Downloads 2019 | DOI https://doi.org/10.3846/btp.2022.15475

  Page 154–164
  

  2022-04-07

• Corporate social responsibility in health sector: a case study in the government hospitals in Medan, Indonesia

  Arlina Nurbaity Lubis

  Abstract 3665 | PDF Downloads 2551 | DOI https://doi.org/10.3846/btp.2018.04

  Page 25-36
  

  2018-03-28

• Mystery shopping − the tool of employee communication skills evaluation

  Radoslav Jankal, Miriam Jankalová

  Abstract 1276 | PDF Downloads 1150 | DOI https://doi.org/10.3846/btp.2011.05

  Page 45-49
  

  2011-03-10

• Influence of corporate philanthropy on economic performance

  Valentinas Navickas, Rima Kontautienė

  Abstract 1439 | PDF Downloads 1153 | DOI https://doi.org/10.3846/btp.2011.02

  Page 15-23
  

  2011-03-10

• Gamification in for-profit organisations: a mapping study

  László Szendrői , Krishna S. Dhir , Katalin Czakó

  Abstract 12124 | PDF Downloads 1701 | DOI https://doi.org/10.3846/btp.2020.11864

  Page 598-612
  

  2020-09-18

• A gap and damage in the security of payment cards

  Vytautas Sūdžius, Vytautas Mackevičius

  Abstract 804 | PDF Downloads 560 | DOI https://doi.org/10.3846/btp.2006.17

  Page 146-149
  

  2006-09-27