JURGILEVIČIŪTĖ, Laura; SŪDŽIUS, Vytautas. Relationship marketing in financial services. Business: Theory and Practice, [S. l.], v. 11, n. 2, p. 116–123, 2010. DOI: 10.3846/btp.2010.13. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/8929. Acesso em: 9 may. 2025.