GUSEVA, Natalija. Identification and analysis of the electronic commerce quality criteria. Business: Theory and Practice, [S. l.], v. 11, n. 2, p. 96–106, 2010. DOI: 10.3846/btp.2010.11. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/8927. Acesso em: 10 may. 2025.