DUDZEVIČIŪTĖ, Gitana; PELECKIENĖ, Valentina. Marketing strategy process: Quantitative analysis of the customers’ satisfaction. Business: Theory and Practice, [S. l.], v. 11, n. 4, p. 345–352, 2010. DOI: 10.3846/btp.2010.37. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/8866. Acesso em: 4 jun. 2025.