UKIL, Minhajul Islam. The impact of employee empowerment on employee satisfaction and service quality: empirical evidence from financial enterprizes in Bangladesh. Business: Theory and Practice, [S. l.], v. 17, n. 2, p. 178–189, 2016. DOI: 10.3846/btp.2016.651. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/8220. Acesso em: 12 may. 2025.