HERMAWAN, Jessica; RIANAWATI, Andri; PRAKOESWA, Cita Rosita Sigit; WIJAYA, Liliana Inggrit. Leveraging IT use in healthcare records management: impact on customer satisfaction and financial performance through knowledge transfer and absorptive capacity. Business: Theory and Practice, [S. l.], v. 26, n. 2, p. 323–334, 2025. DOI: 10.3846/btp.2025.23029. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/23029. Acesso em: 16 sep. 2025.