SAAD, Nourhan Ahmed; ELGAZZAR, Sara; MLAKER KAC, Sonja. Linking supply chain management practices to customer relationship management objectives: a proposed framework. Business: Theory and Practice, [S. l.], v. 23, n. 1, p. 154–164, 2022. DOI: 10.3846/btp.2022.15475. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/15475. Acesso em: 13 may. 2025.