RAHMANI, Shinta; HALIM, Rizal E.; GAYATRI, Gita; FURINTO, Asnan. The role of company reputation in mitigating negative word of mouth. Business: Theory and Practice, [S. l.], v. 22, n. 1, p. 109–120, 2021. DOI: 10.3846/btp.2021.12983. Disponível em: https://journals.vilniustech.lt/index.php/BTP/article/view/12983. Acesso em: 10 may. 2025.