BITKOWSKA, Agnieszka. Business process management centre of excellence as a source of knowledge. Business, Management and Economics Engineering, [S. l.], v. 16, p. 121–132, 2018. DOI: 10.3846/bme.2018.2190. Disponível em: https://journals.vilniustech.lt/index.php/BMEE/article/view/2190. Acesso em: 1 jun. 2025.