Management models of changes – the empirical study in Slovak companies
Abstract
Purpose – Change management depends on the type and extent of the implemented change. The aim of the paper is to identify management model of changes in Slovak enterprises and to define conditions of effective change management for the prevailing type of changes.
Research methodology – The main method of the research was primary quantitative research via questionnaires. Outputs from the questionnaires were evaluated by statistical methods, pivot tables, and chi-square test.
Findings – Slovak enterprises apply functional approach to change management based on financial improvement. Mostly performed changes are operative. The success of changes can increase focus on improvement of internal processes, force field optimization and project elaboration via log frame.
Research limitations – The limitations of the research consist in a chosen quantitative method which doesn’t enable discovery of a qualitative and psychological sides of managing changes and the research sample including mostly small sized enterprises in Slovakia.
Practical implications – The detected conditions of an effective change management can inspire the enterprises to increase the success by implementation of changes.
Originality/Value – New empirical knowledge concerning change management in the practise of Slovak enterprises, identification of the applied model by managing the changes and conditions for an effective management of changes.
Keyword : change, change management model, incremental changes, enterprise
How to Cite
Sujová, A., & Simanová, Ľubica. (2022). Management models of changes – the empirical study in Slovak companies. Business, Management and Economics Engineering, 20(1), 23–40. https://doi.org/10.3846/bmee.2022.15397
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Abdulai, A.-F., Murphy, L., & Thomas, B. (2020). University knowledge transfer and innovation performance in firms: The Ghanaian experience. International Journal of Innovation Management, 24(3). https://doi.org/10.1142/S1363919620500231
Aljohani, M. R. (2016). Change management. International Journal of Scientific & Technology Research, 5(5), 319–323.
Ashkenas, R. (2013). Change management needs to change. Retrieved June 25, 2020, from https://hbr.org/2013/04/change-management-needs-to-cha
Ashurst, C., & Hodges, J. (2010). Exploring business transformation: The challenges of developing a benefits realization capability. Journal of Change Management, 10(2), 217–237. https://doi.org/10.1080/14697011003795685
Biggane, J. E., Allen, D. G., Amis, J., Fugate, M., & Steinbauer, R. (2017). Cognitive appraisal as a mechanism linking negative organizational shocks and intentions to leave. Journal of Change Management, 17(3), 203–227. https://doi.org/10.1080/14697017.2016.1219379
Bowen, J., & Morosan, C. (2018). Beware hospitality industry: The robots are coming. Worldwide Hospitality and Tourism Themes, 10(6), 726–733. https://doi.org/10.1108/WHATT-07-2018-0045
Burnes, B., & Jackson, P. (2011). Success and failure in organizational change: An exploration of the role of values. Journal of Change Management, 11(2), 133–162. https://doi.org/10.1080/14697017.2010.524655
Dobrovič, J., & Timková, V. (2017). Examination of factors affecting the implementation of organizational changes. Journal of Competitiveness, 9, 5–18. https://doi.org/10.7441/joc.2017.04.01
Fusch, G. E., Ness, L., Booker, J. M., & Fusch, P. I. (2020). People and process: Successful change management initiatives. Journal of Social Change, 12, 166–184.
Furukawa, Y. (2013). The struggle to survive in the R&D sector: Implications for innovation and growth. Economics Letters, 121(1), 26–29. https://doi.org/10.1016/j.econlet.2013.06.037
Furman, J., & Seamans, R. (2018). AI and the economy. National Bureau of Economic Research. https://doi.org/10.3386/w24689
Hiatt, J. (2006). ADKAR: A model for change in business, government, and our community. Prosci.
Hartmann, N., & Lussier, B. (2020). Managing the sales force through the unexpected exogenous COVID-19 crisis. Industrial Marketing Management, 88, 1–30. https://doi.org/10.1016/j.indmarman.2020.05.005
Hussey, D. E. (2000). How to manage organisational change. Kogan Page Publishers.
Iakymenko, N., Romsdal, A., Alfnes, E., Semini, M., & Strandhagen, J. O. (2020). Status of engineering change management in the engineer-to-order production environment: Insights from a multiple case study. International Journal of Production Research, 58(15), 4506–4528. https://doi.org/10.1080/00207543.2020.1759836
Jarrel, T. (2017). Success factors for implementing change at scale [Presentation]. McKinsey & Co, Behavioral Science & Policy Association, New York, NY.
Jones, J., Firth, J., Hannibal, C., & Ogunseyin, M. A. (2018). Factors contributing to organizational change success or failure: a qualitative meta-analysis of 200 reflective case studies. In R. Hamlin, A. Ellinger, & J. Jones (Eds.), Evidence-based initiatives for organizational change and development (pp. 155–178). IGI Global. https://doi.org/10.4018/978-1-5225-6155-2.ch008
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2018). Coming of age digitally. MIT Sloan. Management Review and Deloitte Insights. https://sloanreview.mit.edu/projects/coming-of-age-digitally/
Karasvirta, S., & Teerikangas, S. (2022). Change organizations in planned change – A closer look. Journal of Change Management. https://doi.org/10.1080/14697017.2021.2018722
Kotter, J. P. (2012). Leading change. Harvard Business School Press. https://doi.org/10.15358/9783800646159
Kubíčková, L., & Rais, K. (2012). Change management in companies and other organizations. Grada Publishing, a. s.
Liu, H., & Zawieska, K. (2017). From responsible robotics towards human rights regime oriented to the challenges of robotics and artificial intelligence. Ethics and Information Technology, 22, 321–333. https://doi.org/10.1007/s10676-017-9443-3
McCauley, C. (2006). Developmental assignments: Creating learning experiences without changing jobs. Center for Creative Leadership Press.
McLaughlin, S. A. (2017). Dynamic capabilities: taking an emerging technology perspective. International Journal of Manufacturing Technology and Management, 31, 62–81. https://doi.org/10.1504/IJMTM.2017.082014
Mikuš, P. (2010). Change management – competitiveness of the organization. VERBUM Publishing.
Pacáková, V., Labudová, V., Sipková, Ľ., Šoltés, E., & Vojtková, M. (2018). Statistical methods for economists. Iura Edition.
Puaschunder, J. M. (2019). Artificial intelligence market disruption. In RAIS Conference Proceedings. https://doi.org/10.2139/ssrn.3398470
Remeň, O., & Sujová, A. (2018). Management of changes in business processes: An empirical study in Slovak enterprises. Engineering Management in Production and Services, 10(3), 37–50. https://doi.org/10.2478/emj-2018-0015
Rometty, G. (2016). Digital today, cognitive tomorrow. MIT Sloan Management Review, 58(1), 28–29.
Sujová, A., Marcineková, K., & Simanová, L. (2019). Influence of using modern process performance indicators on corporate performance – the empirical study. Engineering Management in Production and Services, 11(2), 119–129. https://doi.org/10.2478/emj-2019-0015
Sujová, A., Simanová, L., & Gejdoš, P. (2018). Management of changes base on process approach. Technical University in Zvolen.
Statistical Office of the Slovak Republic. (2021). Database Slovstat. Retrieved June 25, 2021, from http://slovak.statistics.sk
Stat Soft. Inc. (2013). STATISTICA (data analysis software system), version 12. www.statsoft.com
Sung, W., & Kim, C. (2021). A study on the effect of change management on organizational innovation: Focusing on the mediating effect of members’ innovative behavior. Sustainability, 13(4), 2079. https://doi.org/10.3390/su13042079
Weill, P., & Woerner, S. L. (2015). Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, 56(4), 27–34.
Yaqub, U., Chun, S., Atluri, V., & Vaidya, J. (2017). Analysis of political discourse on twitter in the context of the 2016 US presidential elections. Government Information Quarterly, 34(4), 613–626. https://doi.org/10.1016/j.giq.2017.11.001
Zainol, N. Z., Kowang, T. O., Hee, O. C., Fei, G. C., & Kadir, B. B. (2021). Managing organizational change through effective leadership: A review from literature. International Journal of Academic Research in Business and Social Sciences, 11(1), 1–10. https://doi.org/10.6007/IJARBSS/v11-i1/8370