KALEMBA, Nicole; CAMPA-PLANAS, Fernando; HERNÁNDEZ-LARA, Ana Beatriz; SÁNCHEZ-REBULL, Maria Victòria. Service quality and economic performance in the US airline business. Aviation, [S. l.], v. 21, n. 3, p. 102–110, 2018. DOI: 10.3846/16487788.2017.1378266. Disponível em: https://journals.vilniustech.lt/index.php/Aviation/article/view/363. Acesso em: 19 may. 2025.